Help & FAQ
The step-by-step walkthrough: add your people, import your flight logs and roster, watch test results, run the Part 141 report.
Detailed answers for running the school: users and seats, offboarding, imports and exports, Part 141, billing.
For CFIs: student logbooks, Test Prep records, the endorsement rule, signing an endorsement, and flagged questions.
Getting started
What the platform is and how a school comes on board.
What is FlightSchool Toolbox?
How do I sign up my school?
yourschool.flightschooltoolbox.com). You’ll confirm your email, and your school workspace is created automatically with you as the Owner. You choose your starting plan there: a free plan with one student that never expires, or a 30-day trial with 50 student seats and no card.Where do my instructors and students log in?
yourschool.flightschooltoolbox.com/login. The Owner or an Admin adds each person by email from the Users page; they receive an invitation to set a password and join.Can students sign up for their own account?
Do students and instructors need separate accounts for each tool?
Is there an app to install?
Accounts, roles & seats
Who can do what, and how your plan’s seats work.
What are the roles?
- Owner — the person who signed the school up; full control, including billing.
- Admin — manages users and school settings, and sees School Stats.
- Instructor — reviews any student’s logbook and test records, and administers Test Prep.
- Student — keeps their own logbook and takes practice and endorsement exams.
Who counts toward my seat limit?
How do I add, change, or remove a user?
Who can see the School Stats module?
Your data
Bringing it in, taking it out, and who can see it.
Can we bring our existing records in?
Will you do the import for us?
Can we get our data back out?
Is my school’s data private?
Logbook
The IACRA-aligned digital pilot logbook.
What can the Logbook do?
Can I bring in flights from another logbook app?
Can instructors see their students’ logbooks?
How is simulator and training-device time handled?
Test Prep
FAA knowledge-test practice and endorsements.
How do practice and endorsement exams work?
Does anyone find out how I did on an endorsement exam?
Which courses are covered?
How do I switch to Instrument or Commercial?
Is there a calculator during exams?
Can I resume an exam I didn’t finish?
Can students review their exams afterwards?
A question looks wrong — what do I do?
School Stats
Records, pass rates, and Part 141 reporting (admins only).
What is School Stats for?
Can I import my existing roster?
What does the Part 141 report cover?
Plans & billing
Trial, free tier, upgrading, and cancellation.
What does it cost to start?
What happens when the trial ends?
What plans are available?
How do I upgrade or manage billing?
What happens if we cancel?
Login & account help
Signing in, passwords, and access issues.
How do I get an account?
I can’t sign in — what should I check?
yourschool.flightschooltoolbox.com/login), not the main site. If you were just invited, confirm your email first. Still stuck? Contact your school administrator, who can check your account and re-send an invite.How do I reset my password?
I was asked to change my password when I first signed in.
Still need help?
For account or access questions, your school administrator can help fastest. For anything else — including data imports — reach the platform team.
